FREE OF CHARGE (FOC)

One free of Charge (FOC) will be given for group with every 15 person travelling together in the same itinerary. Total group must be 15+1 (16 person) and paying for 15 person.

RESERVATION

Reservation / booking should be addressed to our email : borneoholidays@gmail.com, phone : +62 812 5000508 or to our office address.

PAYMENT PROCEDURES

It’s important that you receive the most accurate and up-to-date travel health information for the region you will be visiting. The only one qualified to provide you with this advice is your family physician or a specialist from a Travel Health clinic.

TOUR PRICE INCLUDED

All tour included with Accomodation on Twin sharing basis at the hotel specified with minimum 2 person travelling together, Using tent/longhouse/local house when tour mode is trekking or adventures, Meals codes that specified on the itinerary as B(breakfast), L(lunch), D(dinner) base on local menu and also with local cooker or guide when trekking or adventures.

Tranportation for all the program is using private ac car / tourism bus base on the program with standard tourims and safety. Tour and transfer as per itinerary, city tour all inclusive entrance fee, donation, parking fee, english speaking guide, porleps.

TOUR PRICE EXCLUDED

Airfares, sea ship passenger and charter flight and other personal expenses not mentioned in the itinerary, excess baggage charge, mini bar, laundry, alcoholid drink, tips for driver and guide. Travel insurance except those under indonesian government policy.

REFUNDS

No refund for any items include in the program, unused items, cancell items due to change schedules, and some items for force majeur.

CANCELLATION POLICY

Cancellation charge are subject to the regulation of air and coach operator, hotel proprietors and other principles involved. If cancellation occurs any of charges below will be applied :
– More than 30 days  before arrival will be charged No charge
– 30 to 15 days before arrival will be charged 25 % from the total tour prices.
– 16 to 05 days before arrival will be charged 50 % from the total tour prices.
– 04 to 02 days before arrival will be charged 75 % from the total tour prices.
– Less than 02 days will be charged 100 % from total tour prices.

RESPONSIBILITY

Borneo holidays acts as agent to transportation, hotel, and other services on the program and should not assume any responsibitlies for lost, damage, injury, accident, delay, change of schedules, strikes or from any causes beyond our control being responsibitily of the travellers. The company reserves the right to alter routes, itinerary will or without prior notice if found the best and interest or efficient alternative.